Thursday, May 07, 2009

Creating a bug report

I have seen some bad bug reports. This is my little guide how to write a useful bug report.
  • Get to the point. It’s about a bug, and that’s what you should be writing about. It is of no in-terest why this bug is so important to you.
  • Explain the context. Al though you might think the context is obvious, explain it anyway. Explain how you can reproduce it.
  • Be polite. The people that are to fix the bug are probably very enthusiastic about fixing your problem. By calling them names they will be less so. They don't necessarily have anything to do with the bug in the first place.
  • Give it a priority.

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